As business owners and agents we can get caught up in these
“predictions” at the expense of our businesses.
It will be rare to find a business owner who does not fear
becoming a statistic. As businesses come under more stress owners will start to
turn their focus on to listing and selling creating a black hole in their
businesses around recruitment, staff management, financial management,
leadership, training, culture and ongoing investment into the business.
So what do you need to do as a business owner to ensure you
don’t fall into the ‘black hole’.
1.
Review your businesses finances. Ensure that you
sit down with your accountant, advisor or franchisor and review your business
plan, have a financial budget in place, meet with your accountant monthly,
tighten up spending, review your debt.
2.
Keep a strategic focus. Ensure that you and your
team understand your market, customers, stock levels, days on market, have a
business plan for each agent, department that links into the overall business
plan and review regularly.
3.
Review reports. Ensure that you are provided
with reports on a regular basis that enable you to see any changes occurring in
your business. How can you also ensure that you deliver services in the most
efficient and cost effective way without taking away from the experience.
4.
Cash is king. How you manage your working
capital will be the key to your survival. Ensuring that you collect VPA up
front, put agents on commission only structures, review overall spending
however continue to invest in areas such as training, promotional marketing
5.
Cutting costs. This is the first thing we all do
when there is a change in the market, cut costs, however ensure that you are
doing this in the right areas. This is the time to grow your market share,
attract new agents into your business.
6.
Prioritise expenditure. Get into the habit of
developing a business case for significant expenses. What will the return on
investment and impact on your bottom line.
7.
Performance management. Get good at managing
people in your business, either to keep them and help them increase market
share or pruning and replacing them with performers.
As business owners we
need to start getting smarter in how we conduct and run our businesses. We need
to ensure that we maintain our focus on the areas above as well “getting back
on the tools” for a short period of time.
Don’t underestimate however the opportunities markets like
this provide us. Businesses that are run effectively are often well poised to
make investments such as purchase of rent rolls, businesses, additional staff,
training, marketing all of which will provide you with increased market share.
When the market changes again as we know it will you will be a long way ahead
of your competition.
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