On a recent flight back from Fiji on V Australia we watched the movie - This is it - which was shot during the rehearsals for Michael Jacksons tour prior to his very sudden death.
I have been a fan of Jackson for a very long time, his dancing and music was unique. Whilst I was watching the movie it struck me how much practice he did with his team of dancers and band prior to going on the road. One would assume that a performer of his experience would not necessarily train that hard.
He knew every beat, every move –his and the other dancers – and had a very clear vision of what he wanted the audience to see, feel and hear.
I started to think about our industry and why is it that so many of us don’t feel the need to rehearse. Whether you are in sales, business development or property management when you deal with clients you are on stage every day.
Yet over and over I see our performers – being agents- simply not creating time or having the urgency around ensuring that when they deal with clients they have a very clear picture of what the clients sees, hears and feels.
How many of you:
Know what your skill gaps are?
Have committed to training on these gaps over the next 12 months?
Conduct scripts and dialogue training in your business on a regular basis?
Ask for feedback from your peers on your performance?
Know who your competition is and what they are better than you at?
Top performers don't just happen, it takes time, practise and long term committment.
Michael Jackson knew intuitively what the next moves were of the people around him and what the expectations were from his audience and he delivered.
He delivered because he was a fabulous performer who understood his craft, his audience, practised till his delivery was perfect and as a result wowed and won the heart of fans the world over.
What are you doing to ensure that every time you present to a client you are going to wow and win them over as a client for life.
Michael did not practise on his audience..... Are you!
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