Thursday, September 20, 2012
Will they miss you when you are gone?
Now I am not talking about when you are gone... gone... dead that is...
I am talking about how you are interacting with your clients. Those key moments of truth. How are you, the team, the business being memorable?
Or are you so busy focusing on the process that the experience side has just got lost.
How are you creating a reputation for your self or your brand or both in your market place?
How you are different, memorable?
Are you on the mindshelf of your clients and prospects?
Are you are asked back or asked in?
Where do they seek you out or refer you
Where without you on their list to present it just isnt complete.
So go ahead, stand for something, be creative, be memorable, tear your processes apart and recreate them with the client in mind.
You just may suprise yourself with the results.
With a significant track record of success within the Victorian market, as CEO of Harcourts Victoria, Sadhana is focusing her boundless energy on growing the Harcourts Victoria franchise, and also developing the skills of Harcourts Victoria sales consultants. With a proven career built on strong leadership and highly effective people skills, Sadhana is without question one of the leading lights in the Australian Real estate world. She also enjoys an enviable reputation locally, nationally and internationally in the RE industry. She is also the founder of Links Fiji. A not for profit focused on improving the health of men, women and children in rural Fiji. www.sadhanasmiles.com